MCSE2003 試験のテーマ

EXIN が広めるITサービス管理認証体系は世界で高い知名度が持ちます。EXINが提供する認証試験サービスはITIL, ISO/IEC  20000/SQM, MOF, ASLとTMapです。EXINは国際資格標準の創始と制定方面にきわめて重要な作用を果たしました。今まで、EXINは 10種類言語で試験出来ます。EXINはITサービス管理ITIL 、ISO/IEC 20000、ISO27002、MOF、ASL、BSiL、とTMap方面の国際認証 体系、それに、試験問題の研究と開発、授権、登録 、参考文献、試験と認証を含める全面的なIT試験の体系を提供します
EX0-100はEXIN.Inc の試験科目の一つに属します、全称はITIL foundation certificate in it service management(exin)で、 120の本試験題が含めています。EXIN.Inc EX0-100(ITIL foundation certificate in it service management(exin))試験題はtestpassport先輩のIT講師とEXIN.Inc 製品の専門家によって作り上げて、最も新しい本試験題を含めています。
以下はEX0-100試験のデモです。
http://pdf.testpassport.jp/EX0-100.pdf
1. What is produced when Problem Management identifies the cause of a Problem and a workaround?
A. a Request for Change
B. a resolved Problem
C. a Known Error
D. one or more resolved incidents
Answer: C
2. Which process includes developing a recovery plan?
A. IT Service Continuity Management
B. Problem Management
C. Capacity Management
D. Availability Management
Answer:A
3. How does Problem Management differ from Incident Management?
A. Incident Management focuses on registration and Problem Management does not.
B. Problem Management focuses on restoration of service and Incident Management focuses on finding
the cause.
C. Incident Management focuses on restoration of service and Problem Management focuses on finding
the cause.
D. Problem Management generates reports and Incident Management does not.
Answer: C
4. Certain data is needed to describe an ITIL?process. This includes the objectives and the output. What
else is required?
A. activities
B. authorisations
C. environment
D. Configuration Management Database (CMDB)
Answer:A